Ustream videos not working? – Fixed!
The Ustream Black Box (no video loading)
While trying to watch a conference via Ustream, I found a horrible discovery — the site would no longer load video.
I tried Internet Explorer (IE8), Firefox and Chrome. Nothing.
After numerous Google searches, I was still out of luck.
No video on the site would load.
YouTube worked. Vimeo worked. Facebook video worked.
But no Ustream. Nothing but a black box appeared in place of the video.
To cut to the chase, I figured it had to be something with the Flash plugin. So I reinstalled it.
Still nothing!
Finally, I remembered a little known settings page for Flash:
http://www.macromedia.com/support/
documentation/en/flashplayer/help/settings_manager04.html
There’s a setting on the 2nd tab that makes all the difference.
On the Global Storage Settings tab, be sure that “Allow third-party Flash content to store data on your computer.” is clicked.
Allow third-party Flash content to store data on your computer.
If it was unchecked, click it, then click to another tab to “save it” and then refresh your Ustream.tv page.
Viola! Hopefully that should be your fix.
If this doesn’t fix your problem, Ustream offers very limited help files but suggests you check your firewall settings if you’re still not getting video.
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Man, you sure saved me countless minutes trying to troubleshoot this one! Just last week, when I was running some spyware/malware checks to be sure my system was up to snuff, I disabled all the non-critical (I thought) Flash stuff in both Firefox and Chrome. Like you said, nothing in the Google searches — until your post showed up. Thanks! (Double-thanks!)
Glad I could help!
Digite seu comentário aqui.Thank you, for months I'm looking for a help on several site even on ustream and no help, but you really went straight on the set!
So glad I could help!
Once again, I was seething to the brim with frustration until I somehow found this fix.
Although, I’m not terribly comfortable with this “third party data” being stored on my computer. Do you know if there’s a way to routinely clean it out?
Derv, glad to help with your issue. However I don’t know of any sure fire way off hand to clean the data out. I don’t know if it’s storing cookies or something different.
I routinely clean my cookies and such but again, I’m not sure what type of information is being stored.
Thanks!! After hours of frustration searching for a solution, you solved the problem!
Finally, the answer to my frustrations! Thank you!!!!